We can help you manage your customer journey – from prospecting, sales and customer acquisition right through customer care and retention, our solutions are sure to satisfy your requirements. Logic CX is a category of software that covers a broad set of applications designed to help businesses manage many of the following business processes:

  • Customer data
  • Customer interaction
  • Access business information
  • Automate sales
  • Track leads
  • Contracts
  • Marketing
  • Customer support
  • Clients and contacts
  • Support vendor / partner relationships
  • Employees
  • Knowledge and training
  • Assets or resources
  • Loyalty Management
  • Social media management
  • Digital Production & Marketing
  • Channel Optimization
  • Retention/Churn Management

While most CRM solutions are most commonly used to manage a business-customer relationship, Logic CX systems are also used in the same way to manage business contacts, employees, clients, contract wins and sales leads.